Patient Access – a new way to order your online prescriptions
What is Patient Access?
With Patient Access, you can now view, book and cancel appointments at your local GP surgery from home, work or on the move — wherever you can connect to the internet. What is more, because Patient Access is a 24 hour online service you can do this in your own time, day or night.
Plus, Patient Access is not just for booking GP appointments, you can also:
- Order repeat prescriptions.
- Change your address details.
- View part of your medical records
In order to access this service, you will need to provide photo ID at reception at Giffard Drive Surgery.
How do I register?
When you request to use Patient Access, we will provide you with an access code after you have shown us your photo ID. Once you have the access code, you can register using the orange Patient Access box at the bottom on our website’s Home Page, or using this link Patient Access Login
Is my information secure?
All information that is sent to your surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information.
From the end of March 2015, you will ONLY be able to order your ONLINE repeat prescriptions using the Patient Access service, our old online service will be closing down.
If you have any questions, please ask at Reception.
You can request your repeat medication by indicating the items you require on the tear-off slip of your prescription, and posting it to us or handing it in at the Practice Reception. We also have spare forms at Reception for you to complete if you cannot find your tear-off slip.
If you enclose a stamped self addressed envelope we will post your prescription to you. You can also fax a repeat prescription request to the Surgery.
Alternatively, you can order your repeat prescription via this website by simply following the link below and filling in the details appropriately.
It is Practice policy NOT to accept prescription requests over the ‘phone.
Please DO NOT ask the receptionists for a repeat or new prescription over the 'phone, as they will be unable to help you with this request.
Medication Reviews: Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.
Please allow two full working days between requesting and collecting your medication.