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If you need health advice:
Download the NHS App or Access NHS111
For virtual physio advice : Click here
For minor ailments and medication queries please speak to your pharmacist. Find your nearest one here
Health Visitors : please text 07520 615720
*** From Friday 24 July 2020 it is mandatory to wear a face mask or covering whilst in shops, supermarkets, indoor shopping centres, banks/building societies, post offices, indoor transport hubs (airport/train/bus/coach/marine stations or terminals) and whilst on public transport. You are expected to wear a face covering immediately before entering any of these settings and must keep it on until you leave. Face coverings are also needed in NHS settings, including hospitals and primary or community care settings, such as GP surgeries. They are advised to be worn in care homes.
You are also strongly encouraged to wear a face covering in other enclosed public spaces where social distancing may be difficult and where you come into contact with people you do not normally meet.***
You do not need to wear a face covering if you have a legitimate reason not to. Please be mindful and respectful of such circumstances, noting that some people are less able to wear face coverings, and that the reasons for this may not be visible to others. There is no requirement for a letter or certificate from your GP in relation to the wearing of face coverings so we will not be providing letters for facemask exemptions. Please see the gov.uk website for more information on guidance for face coverings.
Some people may feel more comfortable showing something that says they do not have to wear a face covering. This could be in the form of an exemption card, badge or even a home-made sign. You can access exemption card templates from here or here (this one gives details of one to have on a phone). Sunflower lanyards and cards can also be obtained from Hidden Disabilities website.
During the Coronavirus Pandemic:
If you have internet access and need advice, please submit an e-consult rather than phoning. This enables us to help you more quickly as some staff are working from home or self-isolating. Our admin team, doctors, nurses, pharmacist and physios are ready to help.
To start an eConsult click here
Please note that you should only attach photos if asked to do so by the clinician who contacts you regarding your eConsult.
To request a prescription click download the NHS app here
Clinical Chief Officer for the Frimley Collaborative Dr Andy Brooks, talks about the importance of people not delaying getting urgent treatment if needed. Click here to watch.
Cancer screening: Dr Anant Sachdev, clinical lead for East Berkshire and lead in regional cancer care, advises people not to hesitate getting checked during the coronavirus pandemic. Click here to watch.
(Site updated 03/08/2020)