Please take a moment to answer our poll

user poll
Would you recommend the Service you receive at Giffard Drive Surgery to your Friends and Family?

All our staff are committed to caring for you, our Patient.  We have a good team of GPs, Nurses, Health Care Assistants and Receptionists.  All our staff are here to help you.   If you have any questions, please just ask.

Practice Management

Ms Christina Firmin (f)

Practice Business Manager - Ms Christina Firmin manages the Practice to ensure the best and most efficient environment possible for patients and staff alike, whilst making sure that the business runs well and in accordance with business and Healthcare guidelines. She is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources etc.


Ms Claire Strong (f)

Assistant Practice Manager - Ms Claire Strong carries out administrative work within the practice, providing valuable support to the Practice Manager and assists in the day to day running of the practice.


Mrs Vicki Stephens (f)

Vicki is our Insurance and Private work administrator. All Non-NHS work is administered by her. 

This work is carried out by the GPs after they have seen their patients and dealt with the paperwork associated with their appointments.  This means that all private work, such as medical reports for insurance companies and letters to authorities can take a minimum of 10 days to process.  Please also remember that the majority of non-NHS work attracts a charge, so please ask what the fee is when handing in non-NHS work. 

Mrs Eve Murphy (f)

Docman and Workflow Lead - all letters and reports relating to patients' medical records are initially saved onto the patient's record and then actioned by Eve and workflowed to the patient's GP for further action and information. 

Mrs Caroline Fealey (f)

Gynae Clinic Medical Secretary & Clerk.

Our Gynae medical secretary Caroline works 3 days a week, producing the letters, reports and referrals for the Tier 2 Gynae Clinic.  She is responsible for arranging all the appointments for this Clinic.

Miss Tracie Burke (f)

Tracie is part of the Administration team who provide a wide range of support services including patient registrations, referrals to hospitals and community services, health screening invitations, reports for outside agencies and generally assisting the Management Team with the running of the Practice.


Jane (f), Lorraine (f), Natalie (f)


Rama (f), Ribisha (f) Sarah (f)


Shannon (f), Sue (f)


Sam (Lead Receptionist) (f)

Our Reception Team provide the important first contact for our patients with any general enquiries. They can assist with appointments, standard test results and information on services.

When you call for an appointment, the Reception Team will ask you for a brief description of your symptoms in order to be able to offer you the most appropriate appointment with one of the clinical team. 


Mrs Mandy Peake (f)

Our medical secretary Mandy works Monday to Wednesday from 9am - 2pm.  She produces the letters, reports and referrals for all the doctors, so if you have a query, please call during these hours.

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